You can track your package using the tracking number provided in your shipping confirmation. If you have any issues, please reach out to the shipping carrier directly.

We strive to dispatch your order quickly. Our courier typically delivers within 4 to 7 business days. During peak times (like sales or raffles), delivery might take a little longer. Thank you for your understanding.

Absolutely! Choose in-store pickup during checkout to collect your order from our Hasselt store.

Double-check that your email address was entered correctly, and please look in your spam folder. Still can't find it? Contact us at info@hympalastore.com so we can confirm your order details.

In case of damaged package, contact us at info@hympalastore.com within 10 days of delivery for claim assistance.

Orders can only be canceled if they haven't been processed yet. Contact us at info@hympalastore.com as soon as possible.

You can return items within 14 days of delivery as long as they are unworn and in their original condition. Check our return policy on the website for further details.

Orders can only be changed if they haven't been processed yet. Contact us at info@hympalastore.com as soon as possible.

After placing your order, you'll receive a confirmation email with the details and your order number. Processing typically takes 1-2 business days. Once shipped, you'll receive a shipping confirmation and tracking number.

We offer a variety of payment methods to make your purchase easy and convenient.

If there's an issue with your order, please email us at info@hympalastore.com so we can correct it.

Unfortunately, we don't offer pre-orders or reservations for any of our products.

If your size isn't displayed, it's out of stock. We update our inventory often, so watch the website. Utilize the 'In-store availability' feature to check for your size at our store.